Privacy Policy

Chineko E. Commerce Pvt Ltd (“Chineko”, “we”) respects your privacy. This summary explains what we collect and why.

Data we collect

• Account details: email or phone for OTP login, name, addresses
• Order and payment metadata (e.g. eSewa references) — not full card data on our servers
• Support chat messages you send
• Technical logs needed for security and fraud prevention

Cookies

• Essential: session/auth, cart, CSRF-style protections, cookie consent choice
• Optional analytics: only if you choose “Accept all”

Your rights

You may request access or deletion of your account data by contacting support via the website. Delivery and legal record-keeping may require retaining some order history.

Contact

Email: support@chineko.com · Manage contact details in Super Admin settings when published.